Shared
Services
| Service | Category |
|---|---|
|
OTIS has contracted with qualified vendors to provide efficient, cost-effective Integrated Voice Response (IVR) services, including integration with other Voice over Internet Protocol (VoIP) delivered services and cloud-based services.
|
Contact Center Services |
|
OTIS has contracted with Motorola Solutions Inc. to provide efficient, cost-effective public safety grade interoperable two-way radio services statewide.
|
Radio and Satellite Services |
|
OTIS has contracted with qualified vendors to provide efficient, cost-effective Mobile Radio (Two-Way) equipment, warranty and premium services.
|
Radio and Satellite Services |
|
OTIS has contracted with a qualified vendor to provide efficient, cost-effective select satellite products and services.
|
Radio and Satellite Services |
|
OTIS has contracted with qualified vendors to provide efficient, cost-effective Data Transport services.
|
Networking Services |
|
OTIS has contracted with qualified vendors to provide efficient, cost-effective internet services.
|
Networking Services |
|
Physical Colocation / Rack Hosting provides secure rack space in the State Data Center for eligible customer-owned servers and IT hardware. The service includes data center space, power, cooling and physical security for customer equipment.
|
Server Services |
|
Secure File Transfer provides secure alternatives to email for transferring large or sensitive files. The service supports user-initiated secure file transfer for ad hoc transfers and batch interface secure file transfer for recurring automated file exchanges.
|
Server Services |
|
DGS Payment Services offer South Carolina government entities a secure platform for online payment processing ensuring a seamless and efficient payment experience.
|
Digital Government Services |
|
Website Services provides website development and support for South Carolina government entities, with a focus on accessibility, inclusive design and intuitive user experience. The service uses Digital Government Services technology platforms to help agencies provide secure, scalable and mobile-friendly public-facing websites.
|
Digital Government Services |