The Managed Firewall service establishes the customer’s perimeter access behind a professionally managed firewall.

The Backup and Recovery service backs up application and end-user data and restores data due to loss or corruption.

OTIS has contracted with qualified vendors to provide efficient, cost-effective cellular (wireless) services. Cellular (Wireless) services include cellular telephone services (e.g., unlimited calling, text messaging, and data plan) and equipment.

South Carolina Cloud Services offers the effective and efficient provisioning and management of cloud-based resources. The Cloud Services leverages a "cloud smart" strategy and a standard approach for cloud management in the public and government clouds. Cloud providers such as Microsoft Azure and Amazon AWS offer customers the ability to rapidly provision cloud resources such as servers, storage, databases and cloud-native services (e.g., serverless, micro-services). Key Features and Benefits Cloud Services extend the existing IT Shared Services portfolio and are in alignment with the South...

OTIS has contracted with qualified vendors to provide efficient, cost-effective Contact Center services.

Customer assistance with the development of disaster recovery (DR) plans and private, cloud-based, multi-tenant disaster recovery services.

The Email service uses Microsoft 365 to provide cloud-based email, storage, calendar and task capabilities.

The End-User Professional Services provides IT consulting to assist customers with developing IT end-user solutions to meet their program and business needs.

The Managed Router service manages WAN and LAN network connectivity using customer equipment within a building or campus environment, enabling data communication within an organization.

OTIS offers customers a secure, centralized VPN remote access platform, providing a secure gateway for remote users to connect to a private network from diverse locations.