The Managed Workstation service provides centrally managed services to support and help secure customer workstations.

The Network Drive Storage service provides access to network drive storage for customer’s users and group file storage.

The Managed Printer service provides the network connectivity support necessary for users to print, scan and copy documents.

Mobile Device Management (MDM) Only service encompasses mobile services, providing security, device management and application catalog management.

Microsoft 365 (M365) service includes the most up-to-date Office applications, such as Word, Excel, PowerPoint, Outlook, Teams, OneDrive and more.

Based on Microsoft Active Directory, the OTIS Managed Active Directory service provides customers with a centralized, authoritative directory of network-based resources, such as computers, printers, applications, file shares and user data.

Multi-Factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to an agency resource.

The Email service uses Microsoft 365 to provide cloud-based email, storage, calendar and task capabilities.

The End-User Professional Services provides IT consulting to assist customers with developing IT end-user solutions to meet their program and business needs.