Description

OTIS has contracted with qualified vendors to provide efficient, cost-effective Internet services. The qualified vendors offer multiple pricing options associated with the various speeds and access types.

The Internet services offer three lots of services:

Lot 1: Internet Services (Government)
VendorContract Number and DatesVendor Contact Information
AT&T

Contract Number: 4400029347

Contract Dates: 07/01/2022 - 06/30/2027

Contact: Jason Jones

Phone: 404-889-1855

Email: jj9543@att.com

Level 3 Communications LLC (a CenturyLink company DBA Lumen Technologies)

Contract Number: 4400030022

Contract Dates: 9/16/2022 - 6/30/2027

Contact: Colleen Hinsberg

Phone: 803-753-5014

Cell: 704-201-8492

Email: Colleen.hinsberg@lumen.com

Segra

Contract Number: 4400028451

Contract Dates: 07/01/2022 - 06/30/2027

Contact: Lynn Fralick

Phone: 803-726-4028

Email: Lynn.Fralick@Segra.com

Lot 2: Internet Services (Higher Education)
VendorContract Number and DatesVendor Contact Information
AT&T

Contract Number: 4400029347

Contract Dates: 07/01/2022 - 06/30/2027

Contact: Jason Jones

Phone: 404-889-1855

Email: jj9543@att.com

Level 3 Communications LLC (a CenturyLink company DBA Lumen Technologies)

Contract Number: 4400030022

Contract Dates: 9/16/2022 - 6/30/2027

Contact: Colleen Hinsberg

Phone: 803-753-5014

Cell: 704-201-8492

Email: Colleen.hinsberg@lumen.com

Segra

Contract Number: 4400028451

Contract Dates: 07/01/2022 - 06/30/2027

Contact: Lynn Fralick

Phone: 803-726-4028

Email: Lynn.Fralick@Segra.com

Lot 3: Internet Services (K-12 / Libraries)
VendorContract Number and DatesVendor Contact Information
Segra

Contract Number: 4400028451

Contract Dates: 07/01/2022 - 06/30/2027

Contact: Lynn Fralick

Phone: 803-726-4028

Email: Lynn.Fralick@Segra.com

 

Service Level Objectives

Service Rates

Call for pricing.

Service Contacts

Customers should contact vendors directly to purchase available services or for any service or billing-related issues.

OTIS manages the vendor contract and will assist customers if there is a contract-related issue with the vendor, including billing-related issues if they cannot be resolved directly with the vendor. For administrative support regarding DTO contracts, please contact the OTIS procurement team (otis.procurement@admin.sc.gov).

Eligible Customers
Customer Entity TypeEligible for Lot 1Eligible for Lot 2Eligible for Lot 3
State AgenciesYesNoNo
Local Government Entity including Municipality and CountyYesNoNo
Higher EducationNoYesNo
K-12 public schools and public librariesNoNoYes

Note:  Lot 1 State government entity customers are required to use the Managed Internet Services for locations serviced by the MetroNet.

How To Order

Customers should contact vendors directly to order the service.