Description

OTIS has contracted with qualified vendors to provide efficient, cost-effective local telephone services. Plain Old Telephone Service (POTS) may include local telephone service, including 1FB, Direct Inward Dial (DID), Direct Outward Dial (DOD), combo trunks, tie lines, channelized and non-channelized T1 access circuits. The service may also include ISDN – primary and basic rate, foreign exchange, off premises extensions, Centrex and directory assistance. These services are secure, auditable, efficient, effective and improve the overall quality of the state’s day-to-day network infrastructure operations.

Customers are urged to evaluate all services from the vendor's awarded contracts to find the best solution sets for their individual requirements.

Vendor Information

VendorContract Number and DatesVendor Contact Information
AT&T

Contract Number: 4400027992

Contract Dates: 12/15/2021 - 12/13/2026

Contact: Jason Jones

Phone: 404-889-1855

Email: jj9543@att.com

Granite

Contract Number: 4400027990

Contract Dates: 12/15/2021 - 12/14/2026

Contact: Tyler Brookman

Phone: 843-279-2394

Email: TBrookman@granitenet.com

Segra

Contract Number: 4400027991

Contract Dates: 12/15/2021 - 12/13/2026

Contact: Lynn Fralick

Phone: 803-726-4028

Email: Lynn.Fralick@segra.com

Service Level Objectives

Service Rates

Call for pricing.

Service Contacts

Customers should contact vendors directly to purchase available services or for any service or billing-related issues.

OTIS manages the vendor contract and will assist customers with contract-related issues (including billing) if they cannot be resolved directly with the vendor. For administrative support regarding DTO contracts, please contact the OTIS procurement team (otis.procurement@admin.sc.gov).

Eligible Customers
Customer Entity TypeEligible
State AgenciesYes
Local Government Entity including Municipality and CountyYes
Higher EducationYes

How To Order

Customers should contact vendors directly to order the service.