Description

OTIS has contracted with qualified vendors to provide efficient, cost-effective local telephone services. Plain Old Telephone Service (POTS) may include local telephone service to include 1FB, Direct Inward Dial (DID), Direct Outward Dial (DOD), combo trunks, tie lines, channelized and non-channelized T1 access circuits, ISDN – primary and basic rate, foreign exchange, off premises extensions, Centrex, and directory assistance. These services are secure, auditable, efficient, and effective, and improve the overall quality of the state’s day-to-day network infrastructure operations.

Customer organizations are urged to evaluate all the services from the vendors awarded contracts to find the best solution sets for their individual requirements.

Vendor Information

VendorContract Number and DatesVendor Contact Information
AT&T

Contract Number: 4400027992

Contract Dates: 12/15/2021 - 12/13/2026

Contact: Jason Jones

Phone: 404-889-1855

Email: jj9543@att.com

Granite

Contract Number: 4400027990

Contract Dates: 12/15/2021 - 12/14/2026

Contact: Tyler Brookman

Phone: 843-279-2394

Email: TBrookman@granitenet.com

Segra

Contract Number: 4400027991

Contract Dates: 12/15/2021 - 12/13/2026

Contact: Lynn Fralick

Phone: 803-726-4028

Email: Lynn.Fralick@segra.com

Service Level Objectives

Service Rates

Call for pricing.

Service Contacts

Customers should contact vendors directly to purchase available services or for any service or billing-related issues.

OTIS manages the vendor contract and will assist customers if there is a contract-related issue with the vendor, including billing-related issues if they cannot be resolved directly with the vendor. For administrative support regarding DTO contracts, please contact the OTIS procurement team (otis.procurement@admin.sc.gov).

Eligible Customers
Customer Entity TypeEligible
State AgenciesYes
Local Government Entity including Municipality and CountyYes
Higher EducationYes

How To Order

Customers should contact vendors directly to order the service.