Shared
Services
| Service | Category |
|---|---|
|
The Network Drive Storage service provides access to network drive storage for customer’s users and group file storage.
|
End-User Computing Services |
|
The Managed Printer service provides the network connectivity support necessary for users to print, scan and copy documents.
|
End-User Computing Services |
|
Mobile Device Management (MDM) Only service encompasses mobile services, providing security, device management and application catalog management.
|
End-User Computing Services |
|
Microsoft 365 (M365) service includes the most up-to-date Office applications, such as Word, Excel, PowerPoint, Outlook, Teams, OneDrive and more.
|
End-User Software Services |
|
Based on Microsoft Active Directory, the OTIS Managed Active Directory service provides customers with a centralized, authoritative directory of network-based resources, such as computers, printers, applications, file shares and user data.
|
End-User Software Services |
|
Multi-Factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to an agency resource.
|
End-User Software Services |
|
Enterprise Storage provides scalable storage for application and user data. The service supports block and file storage, including NFS and CIFS, and offers storage tiers designed for different performance and cost needs.
|
Server Services |
|
OTIS has contracted with qualified vendors to provide efficient, cost-effective local telephone services.
|
Voice Services |
|
OTIS has contracted with qualified vendors to provide efficient, cost-effective long distance telephone services.
|
Voice Services |
|
OTIS has contracted with qualified vendors to provide efficient, cost-effective Voice over Internet Protocol (VoIP) basic and advanced telephony services.
|
Voice Services |